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Klinikar Tyre FAQ

Klinikar is available in 7 cities: Kuala Lumpur, Selangor, Seremban, Ipoh, Penang, Johor Baru, and Melaka. We have a total of 300 installation panels.

Q: Can I return or exchange tyres after purchasing them from Klinikar?

A: If the tyres you have purchased are not fitted, unused, and in their original packaging, you can apply for a return within 7 days of purchase or an exchange within 30 days. Please note that as tyres are large items, additional shipping costs may be incurred for returns or exchanges. Contact Klinikar's customer service for specific details.

Q: What is Klinikar's guarantee on tyre quality?

A: Klinikar promises that all tyres sold are genuine and come with full after-sales service as per national and factory regulations. If the tyres develop quality issues under normal use, you can apply for warranty service through Klinikar's stores or customer service. Warranty scope and period are as per the tyre manufacturer's policy.

Q: How can I determine if a tyre is suitable for my vehicle?

A: Klinikar's official website provides a professional tyre selection tool. You can find suitable tyres for your vehicle by entering your car's information. If you have any doubts, you can also contact Klinikar's customer service, and they will recommend suitable tyres based on your vehicle and needs.

Q: Are there any discounts when buying tyres from Klinikar?

A: Purchasing tyres from Klinikar provides access to official discounted prices, periodic promotional activities, and exclusive discounts for Klinikar members. For specific discount information, keep an eye on Klinikar's official website and app, or consult Klinikar's customer service.

Q: How can I track my order and shipping information?

A: You can log into the Klinikar app or official website and go to "My" → "All Orders" to view your order status and shipping information. For any issues, you can also contact Klinikar's customer service at any time.

Q: Is Klinikar's installation service available nationwide?

A: Klinikar's installation service is currently available in 7 cities: Kuala Lumpur, Selangor, Seremban, Ipoh, Penang, Johor Bahru, and Melaka, with a total of 300 installation panels. If there's no installation panel in your area, Klinikar also offers delivery to your doorstep, but free installation service might not be available.

Q: Can I purchase other automotive parts and services from Klinikar?

A: Besides tyres, Klinikar offers a wide range of automotive parts and maintenance services. You can find and purchase required products and services on Klinikar's website or app, enjoying a one-stop automotive service.

Q: What are Klinikar's customer service working hours?

A: Klinikar's customer service operates from 8:00 AM to 9:00 PM daily. You can contact our customer service team via online chat, phone, or email. We are dedicated to serving you.

Q: How can I become a Klinikar member?

A: You can register as a Klinikar member on the official website or app. Klinikar members can enjoy more discounts and exclusive services. For details, please consult Klinikar's customer service or visit the Klinikar member page.

If you have any other questions about Klinikar's products or services, please feel free to contact our customer service team. Our goal is to provide you with the highest quality service, ensuring your satisfaction and trust.